Lighting Effects: Built-in LED light strings, generally powered by button batteries. When the switch is turned on, they can emit bright light with various colors such as warm yellow, white, and colorful. These lights can create a strong Halloween atmosphere, making them very eye-catching when trick-or-treating at night. They not only add fun but also play a certain lighting role, facilitating children to walk at night.
Material Selection: Common materials include cloth, plastic, polyester, etc. Cloth materials such as taffeta are light, soft, comfortable to touch, and have certain wear resistance, making them convenient for children to carry. Plastic materials are relatively strong and durable, easy to clean, and have a smooth surface, which can better display the lighting effect. Polyester materials are bright in color, not easy to fade, and have good waterproof performance.
Size and Capacity: The size is generally about 25*30CM, which is moderate, convenient for children to carry and can hold more candies. The large opening design allows children to easily put in and take out candies when trick-or-treating. The sufficiently large internal space enables children to store enough candies to meet their needs for trick-or-treating on Halloween
| Shipping Overview | Shipping is a key part of the e-commerce experience, influencing both customer satisfaction and store efficiency. Understanding each step ensures smoother, faster deliveries. |
| Shipping Methods | We offer Standard (3–7 business days), Expedited (1–3 business days), and Overnight delivery (next business day). Choose what best suits your needs and timeline. |
| Shipping Costs | Rates depend on weight, dimensions, and destination. We work with trusted carriers like UPS, FedEx, and USPS to provide competitive and reliable shipping options. |
| Tracking Orders | Every order comes with a tracking number. You can follow your shipment in real time and receive updates via email or SMS to stay informed at every step. |
| International Shipping | We ship worldwide! Please note customs fees and local import duties may apply depending on your country’s regulations. Delivery times may vary by location. |
| Customer Expectations | About 79% of customers expect delivery within 3 days, and 70% prefer tracking alerts. That’s why we focus on fast, transparent, and reliable shipping experiences. |
| Our Promise | We continually optimize our shipping process to balance speed, safety, and affordability — ensuring your order arrives on time and in perfect condition. |
| Refund & Return Policy | At Toyruus, your satisfaction and trust mean everything to us. We stand behind the quality of every product we offer — ensuring your shopping experience is completely worry-free. |
| Eligibility for Returns |
You may request a return or refund within 7 days of receiving your order.
To be eligible:
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| Damaged or Defective Items |
If your item arrives damaged, defective, or incorrect, please contact us at
info@toyruus.com within 7 days of delivery.
We’ll review your claim and send a replacement or full refund at no cost. Please include photos or a short video showing the issue for faster resolution. |
| How to Request a Return |
Email info@toyruus.com with your order number and reason for return.
Our team will reply within 24–48 hours with next steps. Once approved, you’ll receive return instructions or we’ll process your refund directly if a return isn’t needed. |
| Refund Processing Time | Approved refunds are typically issued to your original payment method within 5–10 business days, depending on your bank or payment provider. You’ll receive an email confirmation once your refund has been processed. |
| Return Shipping |
In most cases, the customer is responsible for return shipping costs unless the item was damaged or incorrect.
We recommend using a trackable shipping method for all returns. |
| Non-Refundable Items |
The following items are not eligible for return or refund:
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| Need Help? | We’re always here to help! If you have any questions or need assistance with a return, contact us at info@toyruus.com — we’ll make it right. |
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